FAQ´s

What is?

ECSE eCommerce Summit & Expo, the best meeting point for the eCommerce community in Mexico, where eCommerce professionals share their experience, get trends and make meaningful business relationships.

Where and when will take place?

ECSE will take place from October 7 and 8, 2020, from 8:30 a.m. to 7:00 p.m. at Centro Citibanamex, located at Av. Conscripto 311, Lomas de Sotelo. Miguel Hidalgo. C.P. 11200, Mexico City, Mexico.

Do I have to pay an entrance fee to attend the exhibition?

Yes, we offer the ECSE PASS ticket to enjoy the full experience of ECSE 2020. Check our web page for more information www.ecse.mx

How do I register as a visitor for the exhibition?

Get your ECSE PASS ticket in the following link: www.ecse.mx/es/Form/Contact.html

Me registré, ¿Cómo puedo obtener mi gafete?

Entra nuevamente a la plataforma de registro con el mail que ingresaste previamente, te aparecerá un dashboard donde verás los boletos adquiridos, ahí podrás asignarlos y descargar tu confirmación de registro. El gafete se te dará el entregará en el evento presentando esta confirmación.

How can I acquire my badge?

Go back to the registration platform with the email you previously entered; there, you wil see all the tickets bought, personalize them and download your confirmation. We will  give you your badge at the event, presenting your ticket confirmation.

What does the visitor registration include?

Benefits of ECSE PASS:      

• Access to ECSE HUB room

• Access to SUMMIT Hall 1 and 2 rooms 

• Access to Workshops 1, 2 and 3 rooms 

• Access to ISDI Room

• Access to Digital Business Talk

• Access to exhibition floor

• Access to Networking areas (One to One Zone, Innovation Zone and Village)

• Access to Coffee break zone in the exhibition floor

• Digital participation diploma

• Digital presentation of sessions (if it is available)

• One access to ECSE Party

I’m having issues processing the confirmation, what I do?

If you have any problem with your registration or purchase, please email us to info@ecse.mx or call us to +52 55 88526181

I received an invitation, what should I do?

If you received an email with an ECSEPASS ticket as a courtesy, just follow the instructions on the email to complete the registration form and get your confirmation. If you received an email with an assigned ticket, click on the link to download your ticket confirmation.

Can I attend to the event as student?

We reserve the right not to admit students and minors.

Where is the agenda for this event?

Check our knowledge program in the follow link https://www.ecse.mx/es/programa.html

Can I park my car at the venue?

The venue Centro Citibanamex has parking. The rate is $ 32 MXN per hour and a maximum of $ 160 MXN in case of exceeding 5 hours of stay. It also has valet parking service. For more information https://www.centrocitibanamex.com/es/servicios-al-visitante-2/ 

How can I get a parking invoice?

For any invoice, parking or food, click on the follow link https://www.centrocitibanamex.com/es/facturacion/

Are photo and video cameras permitted?

Access with personal photo or video equipment such as cell phones and non-professional cameras is allowed. Only media accredited by the event can access with professional recording and photography equipment. If you want the media accreditation, please email us to dmagoss@reedexpo.com

Who are the exhibitors?

You can see our exhibitor directory on the follow link: www.ecse.mx/es/programa.html

Floor plan

Pendiente

Is there free Wi-Fi access?

Yes, it is available in One to One and Village zones.

Where can I eat?

Yes. The Village area is our food zone.

Can I move around with a stroller or wheelchair?

The venue has ramps, and elevators enabled and giving access to the exhibition floor.

There are daycare and cloakroom services?

At the event, there will be some small lockers where you can store your belongings.

Is there lost and found area at the venue?

No. 

How can I book a hotel, flight or car transfer?

Our official travel agency is Viajes Coaplaza. Please take advantage of the preferential travel and lodging rates offered to our visitors.

 

AGENCIA DE VIAJES COAPLAZA                                                   

 Tel: +52 55 5673 4254

                                                                                       

Oscar Girón Bravo 

Gerente General | oscargiron@viajescoaplaza.com.mx  

 

 María Eugenia Bravo                                                             

 Directora General |  maru.bravo@viajescoaplaza.com.mx 

Is there medical service at the venue?

The medical service is located at the back of the exhibition hall and is marked with a cross, if you have any doubts you can ask the event staff.

I have a question not answered here

If you want more information, please send us an email to info@ecse.mx or call us to +52 55 8852 6181